Daily from 9:00 to 19:00 Moscow time Sat, Sun - duty managers
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Daily from 9:00 to 19:00 Moscow time Sat, Sun - duty managers
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Kazakhstan, Almaty region, Karasai district, Almalybak village, street Zhazylbekov, house 17/2, zip code 040909
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Home How to Travel

To go on a trip with us, you will need to:

  1. Choose a trip on our website.
    • If you find it difficult to choose, contact us — we will help you!
  2. Send us an online application.
    • You can send an application from the page of the trip you like
    • Or contact us via email info@clubstrannik.com: please enter your name, the preferred time and location of the trip
    • Or make a call by clicking the "Call us" button in the bottom right corner of the page
    • Or use our online chat on the site (in the bottom right corner of the page)
    • Or contact us on Telegram or Whatsapp
    • We will contact you to inform you about the vacant places and answer all your questions.
  3. Conclude a contract.
    • We will send you a contract via mail. Our contract shall remain in full force and effect when transmitted through any Internet resources. It doesn't matter what city you are in!
  4. Make payment for the tour.
    • You can pay for the tour using the link that we will send via email and SMS or by bank transfer to the organization's bank account. Payment details are specified in your contract.
    • We usually use the two-stages payment system: prepayment of 30%, and the remaining amount — a month before the start of the trip.
    • Buy tickets.
      • As soon as the manager sends you a confirmation and guarantees that the tour will take place, you can buy tickets!
      • If you need assistance with purchasing tickets, please contact us.

Then you start preparing for the trip!

The list of things we recommend to do:

  1. Make a list of necessities for your travel based on our recommendations and the things you already have.
  2. Delete everything unnecessary and leave only the necessary!
  3. Buy or find the things you don’t have. New clothes and shoes should be broken in before the tour!
  4. Pack a bag/backpack.

If you go hiking with a backpack and tents:

  1. If you have a backpack, try to pack it.
  2. Try to put on a backpack and go for a walk with it. You can go up and down the stairs.
  3. Get rid of unnecessary things, pack the backpack correctly and repeat step 2:)
  4. If all else fails, then call us, and we will suggest what to do!
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You can call us from any device.
We're available Monday through Friday,
from 9:00 to 19:00 Moscow time.